Privacy Policy
How we collect, use, and protect your personal information
Last updated: 5 November 2026
Our Commitment to Your Privacy
At Lawman Commercials, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or interact with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Company: Lawman Commercials
Address: 31 Merrylees Industrial Estate, Leeside, Desford, Leicester LE9 9FS
Phone: 01530 231 235
Email: technical@lawmancommercials.com
We are the data controller for the personal information you provide to us.
Information We Collect
Information You Provide Directly
- Contact Forms: Name, email address, phone number, company name, and your inquiry message
- Newsletter Subscription: Email address, name (optional), and marketing consent preferences
- Phone Inquiries: Information you provide during phone conversations about vehicle requirements
Information Collected Automatically
- Website Usage: Pages visited, time spent on site, referring websites
- Device Information: IP address, browser type, device type, operating system
- Cookies: Technical cookies for website functionality (see Cookie Policy below)
How We Use Your Information
Primary Business Purposes
- Respond to your inquiries about commercial vehicles
- Provide information about our trucks, services, and pricing
- Process vehicle hire requests and sales transactions
- Maintain customer relationships and provide after-sales support
Marketing Communications (With Consent)
- Send newsletter updates about new vehicle arrivals
- Share industry insights and market updates
- Notify you about special offers and promotions
- Provide information about vehicle hire opportunities
Website Improvement
- Analyse website usage to improve user experience
- Identify technical issues and optimise performance
- Understand customer preferences and interests
Legal Basis for Processing
- Legitimate Interest: Processing inquiries and providing customer service
- Consent: Marketing communications and non-essential cookies
- Contract Performance: Processing vehicle sales and hire agreements
- Legal Obligation: Maintaining records as required by business regulations
Cookie Policy
We use cookies to enhance your browsing experience and analyse website performance. You can manage your cookie preferences using the cookie consent banner that appears on your first visit.
Necessary Cookies (Always Active)
Essential for website functionality, security, and your consent preferences.
Analytics Cookies (Optional)
Help us understand website usage patterns to improve user experience.
Marketing Cookies (Optional)
Used to measure advertising effectiveness and personalise content.
Your Data Protection Rights
Under UK GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Rectification: Ask us to correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data (where legally possible)
- Restriction: Ask us to limit how we use your data
- Portability: Request your data in a portable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Unsubscribe from marketing communications at any time
To exercise your rights, contact us:
Email: technical@lawmancommercials.com
Phone: 01530 231 235
Post: 31 Merrylees Industrial Estate, Leeside, Desford, Leicester LE9 9FS
Data Security & Retention
Security Measures
- SSL encryption for data transmission
- Secure database storage with access controls
- Regular security updates and monitoring
- Staff training on data protection principles
Data Retention
- Contact Inquiries: 2 years from last contact
- Newsletter Subscriptions: Until you unsubscribe
- Customer Records: 7 years for business and tax purposes
- Website Analytics: 26 months (anonymized after 14 months)
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in these limited circumstances:
- Service Providers: Website hosting, email services (with appropriate data protection agreements)
- Legal Requirements: When required by law or to protect our legitimate interests
- Business Transfer: In the event of a merger, acquisition, or business transfer
Contact Us & Complaints
Data Protection Inquiries
For any questions about this Privacy Policy or your data rights:
- Email: technical@lawmancommercials.com
- Phone: 01530 231 235
- Post: Lawman Commercials, 31 Merrylees Industrial Estate, Leeside, Desford, Leicester LE9 9FS
File a Complaint
If you believe we've mishandled your personal data, you can file a complaint with:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated via email to newsletter subscribers or through a prominent notice on our website. The "Last updated" date at the top of this policy indicates when the most recent changes were made.